As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

A special moment

For us, here at Thread Mug, it's important to make people happy with a personal gift. We put a smile on the faces of more than 8 million customers. And we'd love to put a smile on yours too!

  • Each product is carefully crafted with attention to detail and quality materials to ensure lasting beauty and functionality.

  • Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

  • We offer a 14-day return policy for all unused items in their original packaging. Please contact our customer service team to initiate a return.


  • Simply enter your personalization details — such as a name, date, or short message in the text field on the product page before adding to cart. We'll print exactly what you enter in the same font, color, and style shown in the product.


  • Yes. For mugs we recommend a maximum of 15–20 characters and for blankets up to 25 characters for the best print result. Longer text may appear smaller to fit the design.


  • We'll place your text in the same location as shown in the product image, using the exact same font and design style. Names are automatically sized to fit perfectly whether short or long.

  • Our mugs are ceramic with vibrant, long-lasting print. Our blankets are made from soft, premium woven fabric designed to maintain color and texture through regular washing.

  • We aim to match the product images as closely as possible. However, slight variations may occur due to screen display settings and the printing process.

  • We offer a full refund or free replacement within 45 days of delivery. No return shipping is required.

  • Please email threadmug@gmail.com within 14 days of delivery with your order number and a photo of the damaged item. We will arrange a replacement or refund at no cost to you